Joy Rushing, Director of Silent PPO and Client Support Services

• Manages the Silent PPO, Client Support Services, and Tricare units
• Extensive experience in contract analysis and claims investigation
• With BLS since 2003. Prior to joining BLS, spent 3 years at Network Analysis, a company exclusively devoted to investigating claims for unwarranted discounts
• Past experience includes Account Executive for a local HMO plan and an Analyst for Blue Cross Blue Shield's Federal Employee Health Benefit Plan

Management Team

Robert Stevens, President/CEO
Bette Rains, Chief Operating Officer
Melissa Blank, Vice President, Ancillary Services
Linda Sauget, Vice President
Kapra Lott, Vice President
Jeanene Whittaker, Vice President
Kimberly Farmer, Assistant Vice President

Emily Brophy, Executive Director of Technology Development
Don Frank, Executive Director of Specialty Services
Joy Rushing, Director of Silent PPO and Client Support Services
Donna Whitley, RN, Director of Chart Audit Services
Sharon Gmutza, CPC, Director of Physician Services
Marla McCarthy, Director of Government Services