Our People

• Extensive experience. In addition to years of experience working alongside hospitals and major managed care plans, BLS was founded by a hospital CFO and a managed care attorney. Today, the company is comprised of teams of experts in their respective fields — claim department managers, hospitals CFOs, certified auditors and coders, claims specialists, physician office managers, RNs, and health care attorneys — all crucial to helping improve your payments and contracts.

• Cumulative knowledge. BLS has worked with all major payors and patient accounting systems. Our specialized staff understands payor trends, contract language, and claims platforms to bring immediate results.

• Dual approach. BLS believes that understanding why problems occur is key to resolving them long-term. We focus on improving the processes for billing and collection of insurance payments, as well as identifying and collecting underpayments and denials.

Management Team

Robert Stevens, President/CEO
Bette Rains, Chief Operating Officer
Linda Sauget, Vice President
Kapra Lott, Vice President
Jeanene Whittaker,
Vice President of Marketing
Joy Rushing,
Director of Silent PPO Services
Emily Brophy, Director of Specialized Services and Cincinnati Region
Donna Whitley,
RN, Director of Chart Audit Services
Melissa Blank,
Director of Ancillary Services
Sharon McElrath,
CPC, Director of Physician Services